PackStar App Privacy Policy

Last updated: October 7, 2026

This policy describes the PackStar mobile app operated by Pack Star LLC. Shopping on our website is covered separately by our store privacy policy.

Information used by the app

  • Accounts: email address, account ID, username and display name are used for authentication, account management and collector profiles. Passwords are handled by our authentication provider.
  • Collection and community: saved cards, portfolios, price alerts, follows and collection activity support the app’s features. Collector usernames, profile photos, collection details and social activity may be visible to other collectors. Do not include sensitive personal information in public content.
  • Photos: a photo you choose for your profile is uploaded and displayed on your collector profile. Card images submitted for identification are sent to our recognition provider, Ximilar, to identify the card. Avoid including people, documents or other private information in card photos.
  • Location: with your permission, the app uses your location to find nearby vending machines. Signed-in accounts may store approximate coordinates for nearby-machine alerts. You can decline or revoke location access in device settings.
  • Notifications: if enabled, a device push token is used to deliver app notifications. Notifications can be disabled in device settings.
  • Subscriptions: Apple processes payment. RevenueCat receives an app user identifier, subscription and transaction information to manage and restore PRO access. PackStar does not receive your payment-card number.
  • Support and diagnostics: reports you submit can include your message, account ID, app version and device information. Service providers may process technical logs to operate and protect the service.

Service providers

Supabase provides account authentication, database and photo storage. RevenueCat manages subscriptions with Apple. Ximilar identifies submitted card images. JustTCG and CardSight supply card and pricing information; requests to these providers can include search terms and technical connection information. Shopify supplies physical-product listings and handles purchases when you open our store in a browser. Providers process information under their own applicable privacy terms.

Advertising and tracking

The native app does not use advertising or attribution SDKs, request the advertising identifier, sell app account data, or link app data with third-party data for targeted advertising. External shopping websites have separate cookie and advertising practices, described in their own policies.

Your choices and account deletion

You can browse products, search cards and find machines without an account. Camera, location and notification permissions are optional. Account-based features require sign-in.

To delete your account, open Profile → Settings → Delete Account and confirm. This removes your app account, stored profile photo, collection, portfolios, alerts, follows, activity and associated support reports from the active PackStar database. Backups and records held by payment or other service providers may have separate retention requirements. Deleting your account does not cancel an Apple subscription: manage or cancel it in your Apple account’s Subscriptions settings.

For access, correction, deletion or other privacy requests, use our contact page.

Retention and security

Account information is retained while needed to provide the app’s features. We use encrypted connections and access controls. No system can guarantee absolute security. Information may be processed in countries other than your own.

Children

The app is not directed to children under 13. Contact us if you believe a child has supplied personal information so we can investigate and address it.

Changes and contact

We will update this page when these practices change. Questions about this policy can be sent through PackStar support.